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Are you ready to help build a
technology that has the power to change the way people
communicate? SEVEN empowers people to build and
maintain connections to those who are most important to
them.
SEVEN's software provides secure, real-time
access to consumer and business email across a wide
variety of mobile devices. We're working with
the top global mobile operators, platform vendors,
email service providers and device manufacturers to
make mobile email available on every mobile phone at an
affordable price.
Help us make it happen! We are dedicated to building a
world-class team to create the next wave of innovative
mobile services. We'll support your efforts and
provide career-advancing opportunities and challenges.
Our high-energy work environment, innovative technology
and strong investors will allow you to build your
career and achieve great things at SEVEN.
As a company, we believe in the benefits of efficient
interpersonal communication, continuous learning, life
outside the office and an enjoyable working
environment. If you've got what it takes, we
will provide you with great learning opportunities in a
challenging and enthusiastic work place.
Please send your resume to
uscareers@seven.com. Principals only. SEVEN does
not accept unsolicited resumes from recruiting
agencies. SEVEN is an equal opportunity employer.
Redwood City, CA
Engineering
Responsibilities:
- Architect, design and develop messaging based mobile applications on Android platform
- Rapid prototyping of Android based mobile applications
- Work in conjunction with Product Management on user interface and usability aspects of application design
- Analyze application requirements and generate engineering functional specifications
- Work closely with cross functional engineering teams (Server, QA etc)
- Collaborate with handset OEMs for application integration, porting and verification
Qualifications:
- B.S. in Computer Science
- 4+ years experience in designing & developing J2ME mobile applications
- In-depth understanding of the J2ME application framework and deployment
- Demonstrated experience in client-server based product model
- Android development experience a major plus
- Understanding of XML, SOAP, HTTP a plus
- Knowledge of relational databases and SQL a plus
- Solid understanding of software life cycle and related tools
- Excellent problem solving and debugging skills
- Strong written and verbal communication skills
- Excellent team player
- Motivated self-starter with ability to work in a fast-paced environment
- Passionate about developing top-notch mobile applications
Primary Responsibilities:
- Architect, design, and implement server components of the System SEVEN product
- Investigate new technologies to improve current products and build new products
- Work with Product Management, Marketing, Quality Assurance, and Project Managers to deliver high-quality software products to our global customer base
- Work with field organizations to help support SEVEN's worldwide customer base
Required Qualifications:
- BS in Computer Science, or related field
- 5+ years of hands-on software industry experience in the design and development of consumer, web-based or mobile applications
- Demonstrated proficiency in programming of multi-threaded, client/server applications using Java
- Familiarity with Internet technologies, protocols and standards like HTTP, SOAP, XML
- Demonstrated experience in developing high performance systems using Oracle database (or similar)
- Architect, design, and implement server components of the System SEVEN product
- Motivated self-starter who likes working on very productive, fast-paced teams
- Excellent problem solving skills
- Excellent team player
Desired Qualifications:
- Experience with J2EE and open source Java technologies
- Experience with developing large-scale software products that serve millions of users
- Experience with developing software products that serve international markets
- Experience with C/C++, .NET, and Windows technologies
Primary Responsibilities:
- Design and implementation of metrics, tools and processes for timely measurement of past, current and prediction of future performance of large scale distributed software systems and their users, and fact-based decision making both at operational and executive levels
- Lead a cross functional team to design and implement operational intelligence in monitoring complex systems and their users to identify and detect situations relating to inefficiencies, opportunities and threats
- Design and perform multi-dimensional analyses, including real-time monitoring, correlation of events, root cause analyses and time series and trending analyses
- Evangelize the rich data and metrics to both internal and external audiences
Required Qualifications:
- 5+ years of software engineering experience in system design, testing and performance analysis for large scale distributed systems
- Java skills and object-oriented design experience in a UNIX environment
- Excellent knowledge of relational databases, SQL, ETL and OLAP
- Demonstrated clear and thorough logical and analytical thinking, as well as problem solving skills - can find root causes from symptoms and drive short and long term programs to address them
- Hands-on experience in conducting systematic exploratory data analyses and developing algorithms and tools for data mining is essential.
- Superior and proactive communications skills, including verbal, written, and presentation to explain technical issues in plain English
- Attention to details and data accuracy
Desired Qualifications:
- MS in Applied Mathematics, Computer Science/Engineering, Statistics, or equivalent; PhD a plus
- Fluency in statistical and quantitative analysis methods
- Expertise in business intelligence tool packages
- Cross-functional leadership skills and track record of achievements in helping businesses improve and transform processes with bottom-line impact
- Experience in working for a venture backed company
Operations
SEVEN is looking for a motivated Systems Administrator with 3-5 yrs experience. This roll shares responsibilities for the care and feeding of over 100 UNIX systems spread cross multiple locations (both domestic & international).
Position Summary:
- General care & feeding for UNIX across multiple physical locations.
- Learn & understand System SEVEN’s product line; installation & maintenance
- Knowledge and administration skills for Mail Servers, DNS, Web servers
- Manage mail subsystems (sendmail/postfix),
- Manage DNS and other day-to-day unix systems
- Build, rack and configure SUN servers & peripherals
- Support QA & Engineering teams w/ general UNIX expertise
- Build scripting tools to facilitate/optimize process
Required Qualifications:
- Strong analytical, teamwork, and problem solving skills
- Strong written & verbal communication skills
- Technical expertise in Sun Solaris & general UNIX variants
- Strong shell programming skills: csh, bash, perl, python, etc.
- Ability to handle equal share of 7x24 on-call responsibilities
- Ability to provide timely (<45min) on-site support to systems in Redwood City, CA)
- Ability to plan & implement detailed projects
- Ability to multi-task with projects of varying priority
- Ability to physically lift and rack Sun Servers
- Ability to maintain focus for extended periods of time (8hrs+)
- Ability & willingness to travel (domestic & international)
Desired Qualifications:
- Prior experience with Veritas Clustering (and related tools)
- Prior experience with Hobbit monitoring tools
- Prior experience with Hitachi & LSI storage
China Hangzhou
When applying for positions in China, please send your resume to chinacareers@seven.com.
Engineering
We are now looking for a Delivery Engineer for permanent employment to the Hangzhou, China office. Working in our Customer Services team you will have an important role in ensuring Seven’s future success. You will work in our distributed delivery team implementing delivery projects for our international customers.
Principal Responsibilities:
- Project implementation in customer delivery project as a member of project team. Especially this includes:
- Implementation of the branded components in mobile devices, windows components and web user interfaces
- Deploying and releasing delivered solution for customer’s production use;
- Deployment testing
- Managing project deliverables and components on Seven internal data systems;
- Participation on the administration of the tools and documentation used in delivery projects
- Working together with other Customer Services teams, Engineering and Product Management to ensure smooth and successful delivery projects
Required Qualifications:
- Suitable technical education/work experience
- Interest in visualization and mobile devices
- Accuracy and preciseness in working style
- Strong and target oriented dedication to customer satisfaction
- Ability to work simultaneously with multiple projects and follow them to completion
- Ability to work efficiently and professionally in a multinational team
- Strong problem solving skills
- Good written and verbal communication skills in English
- Ability to act and communicate in a proactive manner with customers
Desired Qualifications:
We also appreciate experience with UNIX, Oracle DB and email systems and/or with messaging protocols and different mobile devices.
We are now looking for a Senior Customer Service Engineer for permanent employment to the Hangzhou office. Working in our Customer Service team you will have an important role in ensuring Seven’s future success. You will work in our distributed support team providing 2nd and 3rd level technical support to our operator and reseller customers.
Principal Responsibilities:
- Ensuring APAC and EMEA customer satisfaction with timely, courteous and high quality technical support
- Documenting all customer interactions and developing and maintaining information for the support knowledge base
- Providing remote assistance in installation and troubleshooting of Seven’s products
- Working together with Seven’s software engineers and delivery engineers to provide solutions to software defects or escalated support requests
- Providing technical training to Seven’s customers and partners
Specialist Skills:
- Mail Server (Microsoft Exchange, Lotus Domino)
- Other Mail System
- Wireless Telecommunication (GPRS, CDMA)
- Programming Skills (C/C++, Java)
- Linux/Unix
Required Qualifications:
- Experience in IT or Wireless Telecommunication customer service/on site support or other relevant experience. We would prefer you to have at least 5 years of relevant work experience
- Preferably experience of e-mail servers, Data and Windows networks and Unix-systems
- Strong dedication to customer satisfaction
- Suitable degree in Computer science or related fields
- Strong analytic problem solving skills
- Ability to work efficiently and professionally in a multinational team
- Ability to work simultaneously with multiple support requests and follow them to resolution
- Excellent written and verbal communication skills in English
- Ability to act and communicate in a proactive manner to set customer expectations and resolve conflicts within them
Desired Qualifications:
Skills in messaging protocols (such as SMTP, IMAP, MAPI and Notes C API), and different mobile devices are an advantage for the candidate.
SEVEN is seeking a bright, energetic, and dedicated team player who will be a core contributor to SEVEN’s client testing. We offer you fantastic experience with mobile push email, which is world-leading technology. We offer you further opportunity to find bugs, “fight” with bugs, and eventually deliver world class SW products, which will be used by millions of people including yourself, your families and your friends.
Principal Responsibilities:
- Be to ensure the quality of SEVEN products under cooperation with counterparts in Helsinki R&D center and headquarters in USA
- Develop test plans and test cases, conduct test cases, report and analyze any errors.
- Acting as lead in project for senior engineers
- Success demands ability to learn quickly, adapt and apply knowledge into practice while continuously improving your performance
Required Qualifications:
- Bachelor's or Master's Degree in Computer Science, Mathematics, Physics, Electrical Engineering or an equivalent qualification
- 4-6 years experience in functional tests of software or mobile engineering
- Proven expertise in a field of software testing and quality approval
- Ability to work efficiently under high pressure with tight deadlines and demanding quality objectives
- Flexible and innovative in problem solving
- Good communication and teamwork skills
- Fluent in English communication
Desired Qualifications:
- Familiar with Mobile Networking/Telecommunications technologies;
- Familiar with Software engineering technologies;
- Familiar with Mobile OS (Windows Mobile, J2ME, Palm, Brew or Symbian) technologies.
SEVEN is seeking a bright, energetic, and dedicated team player who will be a core contributor to SEVEN’s backend server testing. We offer you fantastic experience with mobile push email, which is world-leading technology. We offer you further opportunity to find bugs, “fight” with bugs, and eventually deliver world class SW products, which will be used by millions of people including yourself, your families and your friends.
Principal Responsibilities:
- Cooperate/communicate with counterparts in Helsinki R&D center and headquarters in USA
- SW testing planning, execution and reporting for seven backend server
- Bug finding, troubleshooting, reporting and following up
- Set up and maintain test environment
- Develop test automation
- Daily support and Training junior testing engineers for senior engineers
- Acting as lead in project for senior engineers
Required Qualifications:
- M.sc or B.sc in Computer Science/EE/Communications or equivalent
- 3+ years testing experience in software R&D industry
- Familiar with testing process and practice
- Good troubleshooting and problem solving skills
- Self-motivated, target driven and innovative thinking
- Enjoy team work and open communication
- Fluent in written and spoken English and Mandarin
- Good commanding of Oracle and Solaris or Linux
Desired Qualifications:
- Basic knowledge of Exchange, Lotus Note/Domino is a plus
- Familiar with TCP/IP network or Mobile Networking is a plus
- Basic project management skill and experience is a plus
- Basic scripting and programming skills for test automation are a plus
Shanghai/Beijing/Hangzhou
When applying for positions in China, please send your resume to chinacareers@seven.com.
Sales
Responsibilities:
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Support Seven sales teams to sell Seven’s mobile email solution to mobile operators, partners and enterprises
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Technical support for trials and product demo’s for Seven product.
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Provide product training for Seven products
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Work closely with Seven worldwide products and services team and Seven’s China customers and partners to ensure that Seven solutions meet the customer expectations
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Support Seven’s operator’s and partners to sell and deliver Seven’s services to end customers
- Based out of Shanghai or Hangzhou, travel will be required within China to customer sites. There will also be opportunities for international travels.
Required Qualifications:
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Ideal candidate will be technical and sales savvy
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Technical degree and at least five years of successful experience working with corporate customers
- Good verbal and written communication skills in English
- Project management skills
- Analytic problem solving skills
- Basic knowledge of TCP/IP networks, GSM/GPRS services, Windows operating systems, and email systems
- Capability and interest to learn new skills and technologies fast
- Minimum five years working experience
- Capability to work independently
- Telecom pre-sales experience is a plus, especially with China Unicom and/or ChinaMobile
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